Privacy Policy

grupohdf.com collects some Personal Data from its Users.

Owner and data controller

HDF COLD DISTRIBUTION

Avda. Corts Catalanes, 7 (1st Floor) Sant Cugat del Vallès · 08173 · Barcelona · Spain

Owner’s email: info@grupohdf.com

Types of data collected

Among the types of Personal Data that grupohdf.com collects, either by itself or through third parties, are: Tracker; Usage Data; Data communicated while using the Service; first name; last name; email address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using grupohdf.com. Unless otherwise specified, all Data requested by grupohdf.com is mandatory, and failure to provide this Data may make it impossible for grupohdf.com to provide its services. In cases where grupohdf.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are unsure which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by grupohdf.com or by the owners of third-party services used by grupohdf.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through grupohdf.com and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of data processing

Processing methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. Data processing is carried out using computers and/or IT-based tools, following organizational procedures and methods strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of data controllers involved with the operation of grupohdf.com (administration, sales, marketing, legal, system administration) or third parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. However, this does not apply whenever the processing of Personal Data is subject to European data protection law;
  • the provision of Data is necessary for the execution of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If such a transfer takes place, Users can find out more by checking the relevant sections of this document or by contacting the Owner using the information provided in the contact section.

Retention time

Personal data will be processed and stored for as long as required by the purpose for which it was collected.

 Therefore:

  • Personal data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.
  • Personal data collected for the purposes pursued by the Owner’s legitimate interests shall be retained as long as necessary to fulfill such purposes. Users may find specific information concerning the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

 The Data Controller may be permitted to retain personal data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Data Controller may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data will be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the retention period expires.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Platform and hosting services, Displaying content from external platforms, Analytics, Access to third-party accounts, Interaction with live chat platforms, Contacting the User and Interaction with external social networks and platforms.

For specific information about the Personal Data used for each purpose, the User may consult the section “Detailed information on the processing of Personal Data.”

Detailed information on the processing of personal data

Personal data is collected for the following purposes and using the following services:

Analytics:

The services contained in this section allow the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Squarespace Analytics:

Squarespace Analytics is a web analytics service provided by Squarespace. Squarespace uses the Data collected to track and analyze the use of eng.grupohdf.com and to prepare reports on its activities.

Personal data processed: Tracker; Usage Data.

Contact form:

By completing the contact form with your Data, the User authorizes grupohdf.com to use this data to respond to requests for information, quotes, or any other type of request indicated in the form header.

Interaction with external platforms and social networks:

This type of service allows interaction with social networks or other external platforms directly from the pages of grupohdf.com. Interaction and information obtained through grupohdf.com are always subject to the User’s privacy settings for each social network. This type of service may still collect traffic data for the pages where the service is installed, even when Users are not using it. It is recommended to log out of the respective services to ensure that the data processed on grupohdf.com is not being connected to the User’s profile.

LinkedIn Button and Social Widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services that allow interaction with the LinkedIn social network provided by LinkedIn Corporation.

Personal data processed: Tracker; Usage Data.

Viewing content from external platforms:

This type of service allows users to view content hosted on external platforms directly from the pages of grupohdf.com and interact with them. This type of service may still collect web traffic data for the pages where the service is installed, even when Users are not using it.

YouTube Video Widget (Google Ireland Limited)

YouTube is a video content viewing service provided by Google Ireland Limited that allows grupohdf.com to incorporate such content into its pages.

Personal data processed: Tracker; Usage Data

User rights

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, users have the right to do the following:

  • Withdraw your consent at any time. Users have the right to withdraw their consent when they have previously given their consent to the processing of their Personal Data.
  • Object to the processing of your Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access your data. Users have the right to know if the data controller is processing their data, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their data and request that it be updated or corrected.
  • Restrict the processing of your Data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the Data Controller will not process your Data for any purpose other than storing it.
  • Have your Personal Data deleted or removed. Users have the right, under certain circumstances, to obtain an erasure of their data from the Data Controller.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without hindrance. This provision applies whenever the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is party, or on pre-contractual obligations thereof.
  • File a complaint. Users have the right to file a complaint with their competent data protection authority.

Details about the right to object to processing:

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users should know that, however, should their Personal Data be processed for direct marketing purposes, they may object to such processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may consult the relevant sections of this document.

How to exercise these rights:

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as quickly as possible and always within one month.

Additional information on data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of grupohdf.com or the Related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about the user's personal data

In addition to the information contained in this privacy policy, grupohdf.com may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, grupohdf.com and any third-party services may collect files that record interaction with grupohdf.com (System logs) and use other Personal Data (such as your IP Address) for this purpose.

Information not contained in this policy

Further details concerning the collection or processing of personal data may be requested from the Data Controller at any time. See the contact information at the beginning of this document.

How "Do Not Track" requests are handled

grupohdf.com does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within grupohdf.com and/or—as far as technically and legally feasible—sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page frequently, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.